AOG: Airline Support TEams

We come to wherever you are


We get you quickly airborne again

An AOG situation is a worst case for you, but for us it's routine! No matter where the AOG occurs – just give us a call and we will send you help quickly!  One of our Airline Support Teams, AST®, will be send directly to the location of the affected aircraft for on-site-repairs. Our Teams – experienced mechanics, engineers, material suppliers and inspectors – are working worldwide, 24 hours a day, 365 days a year. In most AOG-cases you will need spare parts. No problem for us: We also maintain a substantial pool of spares for both non-routine exchanges and planned overhauls.  And logistics is taken care of our subsidiary Lufthansa Technik Logistik Services who can deliver a spare whenever and wherever it is needed. You see we do everything to bring your aircraft back into the sky – while keeping the budget down to earth.
In order to be able to tackle your specific problem in the most efficient way possible we have specialized support teams focused on

  • Aircraft Maintenance
  • Engines
  • Nacelles/Composites
  • and Landing Gears.

Contact our Customer Support Center (LINK einfügen!) and you can go back to concentrating on your core business – flying! 

“Whatever technical problem arises, operators can count on the performance of our AST® teams – around the globe and around the clock.”

Paul Leidorf, AST® Manager

Consulting and Assessment on-site

Good advice might save money

Our AST® solutions also include consulting and assessment services on site. To save you unnecessary overhaul expenditures, the next time you have your doubts about – for example – your aircraft's legs or engine, you might consider calling our AST® on-wing support team first. These high-grade specialists can quickly determine whether the unit needs to be removed or whether the problems can be fixed on-site to help you avoid a costly overhaul.

Overhaul on-site

Homeoffice for your airplane

Beyond classic on-site repairs, our mobile AST® specialists also support you with overhauls – for example, of nacelles – in alignment with a major airframe check. It can be performed either at one of our base maintenance stations or right at your site. This approach eliminates transportation costs and lengthy turnaround times – and therefore offers significant savings.

Needless to say: Any work on-site is done according to the standard of quality for which Lufthansa Technik is renowned.

"Airline Support Teams

Your benefits

  • Troubleshooting
  • 24/7 hotline
  • dedicated teams especially set up for you
  • Worldwide availability
  • Speedy on-wing and on-site solutions
  • Cost-efficient services
  • Worldwide logistics services

Just give us a call in case of AOG!


Airline Support Teams


Lufthansa Technik AG

Next best option


Usecase "A race against time"


Usecase " Fast help for Virgin Atlantics"

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