Just give us a call in case of AOG!
Airline Support Teams
Lufthansa Technik AG
An AOG situation is a worst case for you, but for us it's routine! No matter where the AOG occurs – just give us a call and we will send you help quickly! One of our Airline Support Teams, AST®, will be send directly to the location of the affected aircraft for on-site-repairs. Our Teams – experienced mechanics, engineers, material suppliers and inspectors – are working worldwide, 24 hours a day, 365 days a year. In most AOG-cases you will need spare parts. No problem for us: We also maintain a substantial pool of spares for both non-routine exchanges and planned overhauls. And logistics is taken care of our subsidiary Lufthansa Technik Logistik Services who can deliver a spare whenever and wherever it is needed. You see we do everything to bring your aircraft back into the sky – while keeping the budget down to earth.
In order to be able to tackle your specific problem in the most efficient way possible we have specialized support teams focused on
Contact our Customer Support Center (LINK einfügen!) and you can go back to concentrating on your core business – flying!
Our AST® solutions also include consulting and assessment services on site. To save you unnecessary overhaul expenditures, the next time you have your doubts about – for example – your aircraft's legs or engine, you might consider calling our AST® on-wing support team first. These high-grade specialists can quickly determine whether the unit needs to be removed or whether the problems can be fixed on-site to help you avoid a costly overhaul.
Beyond classic on-site repairs, our mobile AST® specialists also support you with overhauls – for example, of nacelles – in alignment with a major airframe check. It can be performed either at one of our base maintenance stations or right at your site. This approach eliminates transportation costs and lengthy turnaround times – and therefore offers significant savings.
Needless to say: Any work on-site is done according to the standard of quality for which Lufthansa Technik is renowned.